Terms & Conditions

Terms & Conditions

Welcome to [TRIMEX WORLDWIDE SHIPPING PRIVATE LIMITED], a freight forwarding and logistics service provider headquartered in Kolkata, India. By using our services, you agree to the following terms and conditions:

  1. Scope of Services

We provide freight forwarding, customs documentation assistance, warehousing, transport, and other logistics-related services as per customer requirements.

  1. Pricing & Quotations
  • All rates are subject to change based on carrier availability, market fluctuations, fuel surcharges, and seasonal factors.
  • Quotations are valid for a limited period unless mentioned otherwise.
  1. Cargo Responsibilities
  • Customers must ensure all cargo details (weight, volume, HS code, commodity) are accurate.
  • Any misdeclaration may result in penalties or delays for which the company is not liable.
  1. Transit Time

Transit times are estimated and may vary due to:

  • Weather conditions
  • Port congestion
  • Customs delays
  • Carrier operational issues

We are not liable for delays beyond our control.

  1. Insurance

Insurance is optional and must be requested in writing.
Without insurance, cargo is moved at “owner’s risk.”

  1. Limitation of Liability

The company is not responsible for:

  • Loss or damage due to natural disasters
  • Delays caused by third-party carriers
  • Customs confiscation or inspection

Claims, if any, will follow standard international freight liability rules.

  1. Payment Terms
  • Payments must be made before cargo release, unless credit terms are approved.
  • Late payments may incur additional charges.
  1. Governing Law

All disputes fall under the jurisdiction of Kolkata, India.